Brewery & Distillery Tour Voucher – Terms and Conditions

Ramsbury Brewery & Distillery Tour Voucher – Terms & Conditions

1. Validity

   • Vouchers are valid for 12 months from the date of purchase.

   • The expiry date is stated at the point of purchase.

   • Vouchers cannot be extended beyond the expiry date.

2. Redemption

   • Vouchers are redeemable only for Ramsbury Brewery & Distillery Tours.

   • Advance booking is required and is subject to availability.

   • To redeem, the voucher code must be provided at the time of booking.

3. Exclusions & Restrictions

   • Vouchers cannot be used for any other products, services, or events offered by Ramsbury Brewing & Distilling.

   • Vouchers are non-transferable and may only be used by the person named on the booking.

   • No cash alternative is available. Vouchers cannot be exchanged for cash, credit, or change.

4. Cancellations & Amendments

   • Once a booking has been confirmed, changes may only be made at Ramsbury Brewing & Distilling’s discretion and subject to availability.

   • If you fail to attend your booked tour without notice, your voucher will be deemed redeemed and will not be reissued.

   • Ramsbury Brewing & Distilling reserves the right to cancel or reschedule tours in the event of unforeseen circumstances. In such cases, voucher holders will be offered an alternative date.

5. Age Restrictions

   • Brewery & Distillery Tours are strictly for participants aged 18 years and over.

   • Proof of age may be required. Ramsbury Brewing & Distilling reserves the right to refuse service without refund if suitable identification is not provided.

6. Health & Safety

   • All participants may be required to complete a brief health questionnaire before the tour.

   • Ramsbury Brewing & Distilling reserves the right to refuse participation without refund if:

     • The questionnaire is not completed, or

     • Responses indicate a health condition that may pose a risk to the individual or others during the tour.

   • Closed-toed footwear is mandatory. Ramsbury Brewing & Distilling reserves the right to refuse entry without refund if appropriate footwear is not worn.

   • Participants must follow all safety instructions given by Ramsbury Brewing & Distilling staff at all times.

7. Liability

   • Ramsbury Brewing & Distilling accepts no responsibility for lost, stolen, or damaged vouchers.

   • Vouchers cannot be replaced once issued.

8. General

   • Purchase or use of a voucher constitutes acceptance of these Terms & Conditions.

   • Ramsbury Brewing & Distilling reserves the right to amend these Terms & Conditions at any time without prior notice.